FAQ & POLICIES | ClassicfiedNails

My promise regarding safety: I have always taken extreme caution regarding myself, my models, and my student's health and safety as the biggest priority over anything else. The past fifteen years I have gone above and beyond the guidelines set forth by the Arizona State Board of Cosmetology. Each client or model in my chair has always received new disposable items (such as but not limited to files, buffers, etc) and my disinfecting and sterilizing of implements is top notch and each set of tools (metal implements) are in sanitary package. My station has always been sprayed with a hospital grade disinfectant and then wiped down with a disinfecting wipe before the start of my day and after every single person or project. I even take the time to wrap arm rests, provide fresh clean towels, and personally wear nitrile gloves during each service. Cleanliness has always be my biggest priority.

If I have questions, how do I contact you?

All questions must be through text message (415-525-2033) or Instagram DM as I cannot answer the phone when I am filming, teaching, or at an event. I will reply back as promptly as possible (may take up to 48 hours but I do try as quickly as possible), if it is past 5pm I will most likely reply in the morning, after 9am. My business hours for replying to texts are Monday-Friday 9am-4pm Arizona time zone (minus holidays).

Chill vibes only, please! This means more to me than anything. If our vibes don't mesh, I cannot be your tech.

How to I book an appointment?

Please contact me directly to inquire, pricing may be seen on my online booking page. For safety reasons a photo of a government issued ID is required, acceptance of policies (some are listed below) and 50% retainer is required to hold any spots.

I do also offer custom press ons, decals & nail wraps!

Where are you located?

In a very private, licensed studio in Gilbert, Arizona; address is given 24 hours before the appointment. I am located off Val Vista & Germann.

To focus on your nails please leave your phone on silent/vibrate and limit its usage. For your entertainment I have movies on Prime, YouTube , Hulu, Disney+ etc.

POLICIES:

~ A valid, current and unaltered government issued ID is required, for safety reasons, to book appointment.

~ Non refundable retainer required: 50% retainer due at time of booking through a payment app. Retainer will go toward total due the day of service

~NO food during service. (Gel is very sticky and not food or fuzzy friendly)

~Phone must be on silent/vibrate, please limited use (I'm working on your hands).

~NO computers/iPads at all- I'm working on your hands and need them. This will drastically slow down the appointment, leave the zoom at home/work.

~NO children, entourage or extra guests. My studio is too small and guests/children are a distraction.

~If you are going to be late please shoot me a text before your appointment time so I don’t worry about you! I may have to adjust your service time. If you need to reschedule please give me at least 48 hours notice before your appointment. If you no show, you may not be allowed to book again. Late/no-show fees do exist unfortunately (imagine going to work and not being paid.) Please communicate with me prior your appointment to let me know you are running late. I respect your time, please respect mine.

~ If you are sick please reschedule your appointment.

~All booking fees, retainers, and prepayments are non refundable and non transferrable.

~I reserve the right to refuse or stop service for any reason. Health and safety are number one! (Unhealthy nail/medical reasons, rudeness, late, etc.)

~If you no show and/or have horrible communication you will not be allowed to book again.

~Do not pick at your nails! Nails have a limited number of layers that give the nail bed strength. Poor removal (ripping off) will reduce those layers. Thin, damaged, traumatized nails will not hold product! Don’t limit your investment- nails are jewels not tools!

~Be ok with filming and/or photos of your hands and nails.